With Online Banking you can:
- View Account Details
- Transfer Funds
- View Check Images
- Pay Your Bills
- Set up Account Alerts
- Receive eStatements
In today’s fast paced world, you need access to your money regardless of where you are.
Whether you are at home, work or on vacation, our convenient Online Banking services are just a simple click away.
Easily Transfer Money
Transfer funds between WSB accounts and accounts you have at other financial institutions.
Manage & Pay Bills
Easily manage and pay your bills with Online Bill Pay. Schedule on a recurring, occasional or one-time basis.
Get the mBanking App
Access your accounts anytime with the mBanking App. View account details, make transfers and pay your bills.
Go Green with eStatements
View, download and print your statement online anytime.
Easily send money to family, friends and any individuals with Zelle.
For your convenience, account information is updated immediately, reflecting ATM withdrawals, direct deposits, debit card purchases, online payments – all your daily transactions as they appear.
Online Banking Security & Protection
Our Enhanced Online Banking security helps protect your accounts and personal information.
At West Suburban Bank, maintaining the security of your personal and account information is our top priority. We’re committed to providing you with an online banking experience that’s safe and secure.
Our Online Banking product has the most significant security measures in place, including Multi-Factor Authentication.
Multi-Factor Authentication (“MFA”) is a process that uses a combination of safeguards to recognize that you are the person accessing your account information. MFA is constantly using algorithms and other behavioral cues to evaluate your identity. Occasionally, you may be prompted for additional information to verify your identity, by selecting one of the following methods:
- Verification question/answer: Simply select and answer your verification question correctly; or,
- One-Time PIN Number: Receive a one-time PIN number that will be delivered via email to be used as verification.
Along with the MFA process we also have a security team in place that monitors your accounts for any unusual activity. If we notice activity outside of your regular online banking behavior, we may call you to confirm you initiated the activity. If we find it necessary to contact you, please keep in mind we will never ask you for any personal or account information.
In the interest of your online security, your account numbers will be masked for your protection. To help you identify your accounts, we suggest you use our Account Nickname feature. You can also take advantage of our “Notify Me” feature within our Online Banking product, which enables you to receive notifications regarding specified account activity on any of your West Suburban Bank accounts. You choose the notifications you would like to receive, including if your account is overdrawn, when the balance is above or below a designated dollar amount, when checks are paid, deposits are made and much more.
You will automatically receive email alerts, if you make changes within your online banking account, which will be sent to the email address we have on file.
Please know that we will never send you an email message that:
- Warns you that your account will be closed if you don’t respond to a request for information.
- Ask you to provide your social security number, driver’s license number, credit card number or any other personal and/or financial data.
If you ever receive an email or link to a website that does ask you for such information, please contact us immediately at (630) 652-2000 and forward the email to email@example.com.